Last updated: September 13, 2026
HomeTrackIt is operated by TexTrack Inc. (“HomeTrackIt”, “we”, “us”). This policy explains what we collect when you visit hometrackit.com or use the HomeTrackIt application, how we use it, and the choices you have.
What we collect
- Account information. Your name, email address, and password credentials when you create an account.
- Property records you create. Repair and maintenance entries, costs, contractor details, inventory and valuables records, reminders, and any photos, invoices, receipts, warranties, permits, or other documents you upload.
- Billing information. Subscriptions are processed by Stripe. We receive your plan, billing status, and the last four digits and brand of your payment card. We never receive or store your full card number.
- Usage and device data. Log data such as IP address, browser type, pages viewed, and timestamps, used to operate and secure the service.
- Support correspondence. Messages you send us, so we can answer them.
How we use it
We use your information to provide and maintain the service, store and return the records you create, process payments, send transactional messages and the maintenance reminders you configure, respond to support requests, detect abuse and secure the service, and meet legal obligations.
What we do not do
We do not sell your personal information. We do not sell, rent, or license the property records you store with us. We do not use the contents of your records to build advertising profiles, and we do not share them with insurers, lenders, real-estate services, or contractors unless you explicitly initiate a transfer or export.
Service providers
We share information only with providers that help us run the service, under contracts limiting their use of it: hosting and database infrastructure, file storage, payment processing (Stripe), email and notification delivery, and error and performance monitoring.
Transfers you initiate
HomeTrackIt lets you transfer property records to another person, such as a buyer at closing. Nothing is transferred until you select it and confirm, and the recipient must accept it. You choose line by line what goes and what stays with you.
Retention
We keep your account and records for as long as your account is active. After you cancel, records are retained for 30 days so you can reactivate or export, then scheduled for deletion. Backups are purged on a rolling basis. We may retain limited billing records where tax or accounting law requires it.
Your choices and rights
You can access, correct, export, or delete your records from inside the application at any time. Depending on where you live, you may have additional rights to request a copy of your data, request deletion, or object to certain processing. Contact us at support@textrack.us and we will respond within the period required by applicable law.
Security
Data is encrypted in transit and at rest, access is restricted to personnel who need it to operate the service, and we review our security practices regularly. No service can promise perfect security, but we will notify affected users as required by law if a breach occurs.
Children
HomeTrackIt is not directed to children under 13, and we do not knowingly collect information from them.
Changes
If we make a material change to this policy, we will post the revised version here and update the date above. Continued use after a change means you accept the revised policy.
Contact
TexTrack Inc. — Houston, Texas, United States
Email: support@textrack.us