Last updated: September 13, 2026
Our commitment, in plain words
HomeTrackIt is paid for by subscriptions and nothing else. We do not sell, rent, or license your property records to anyone, at any price. We do not pass them to insurers, lenders, real-estate agents, contractors, or data brokers. We do not build advertising profiles out of your property, we do not mine your entries to generate leads, and we do not use your documents or photos to train any model, ours or anyone else's.
Your data remains your data. You can export all of it at any time in a standard format, and you can delete it. Nothing leaves your account unless you send it. That is the arrangement you are paying for, and the rest of this policy is the detail behind it.
HomeTrackIt is operated by TexTrack Inc. (“HomeTrackIt”, “we”, “us”). This policy explains what we collect when you visit hometrackit.com or use the HomeTrackIt application, how we use it, and the choices you have.
What we collect
- Account information. Your name, email address, and password credentials when you create an account. If you enable two-factor authentication, we store the shared secret for your authenticator app.
- Property records you create. Repair and maintenance entries, costs, contractor details, inventory and valuables records, reminders, and any photos, invoices, receipts, warranties, permits, or other documents you upload.
- Billing information. Subscriptions are processed by Stripe. We receive your plan, billing status, and the last four digits and brand of your payment card. We never receive or store your full card number.
- Usage and device data. Log data such as IP address, browser type, pages viewed, and timestamps, used to operate and secure the service.
- Support correspondence. Messages you send us, so we can answer them.
How we use it
We use your information to provide and maintain the service, store and return the records you create, process payments, send transactional messages and the maintenance reminders you configure, respond to support requests, detect abuse and secure the service, and meet legal obligations. We do not use it for anything else.
Service providers
We share information only with providers that help us run the service, under contracts limiting their use of it: hosting and database infrastructure, file storage, payment processing (Stripe), email and notification delivery, and error and performance monitoring. None of them are permitted to use your records for their own purposes.
Transfers you initiate
HomeTrackIt lets you transfer property records to another person, such as a buyer at closing. Nothing is transferred until you select it and confirm, and the recipient must accept it. You choose line by line what goes and what stays with you.
Retention
We keep your account and records for as long as your account is active. After you cancel, records are retained for 30 days so you can reactivate or export, then scheduled for deletion. Backups are purged on a rolling basis. We may retain limited billing records where tax or accounting law requires it.
Your choices and rights
You can access, correct, export, or delete your records from inside the application at any time. Depending on where you live, you may have additional rights to request a copy of your data, request deletion, or object to certain processing. Contact us at support@textrack.us and we will respond within the period required by applicable law.
Security
Data is encrypted in transit and at rest, access is restricted to personnel who need it to operate the service, and we review our security practices regularly. Two-factor authentication with an authenticator app is available on every account and we recommend turning it on. No service can promise perfect security, but we will notify affected users as required by law if a breach occurs.
Children
HomeTrackIt is not directed to children under 13, and we do not knowingly collect information from them.
Changes
If we make a material change to this policy, we will post the revised version here and update the date above. We will not change the commitment at the top of this page without telling account holders directly by email first.
Contact
TexTrack Inc. — Houston, Texas, United States
Email: support@textrack.us